Tuning Information

Latest update 18th October 2011.

Dell Richardson of Fury Records broadcasts 'Good Rockin' Tonight' on Radio Caroline on Tuesday evenings (6-9pm UK time).
There's more news on Radio Caroline's UK website.

You can receive Radio Caroline in several ways

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Radio Caroline on the INTERNET

There are live Internet broadcasts of Radio Caroline available through Radio Caroline's UK website. Click on the 'Internet' link.
There are also other Internet broadcast links at www.listen.to/radiocaroline

These links assume you already have a streaming audio player installed. Windows '98 and later systems have this built-in. There are also several stand-alone players, and we've found Winamp to be the best. Download it (FREE) from HERE

There is a Listen Again facility for all Radio Caroline programmes, provided by a member of the Radio Caroline Supporters Group, at www.azanorak.com. The files are password protected, please contact Dell for the password. Contact details for Dell can be found here

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Radio Caroline on NTL Cable in the Republic of Ireland

Radio Caroline is available on the NTL Cable Network in the Republic of Ireland. You should find it on Digital Channel 927. We are told that this is available in Dublin and surrounding areas, Cork, and Waterford. Contact NTL if you have any problems, or to ask them to extend it to your area.

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Tuning to Radio Caroline on Digital Satellite TV

Radio Caroline is now available on the Eurobird TV satellite, as well as the Internet broadcasts. The Eurobird TV satellite is co-located with the Astra satellite at 28-degrees (the Freesat slot for the UK).

  1. If you have a satellite sytem using the 28-deg Astra and Eurobird satellites (Freesat), click here.
  2. If you have a satellite sytem using the 19.2-deg Astra satellites (eg. Germany, Austria, Poland), click here.

Satellite System Background Information

The satellite receiving system consists of a dish, which is fitted with a gadget that collects the signal from the dish (the thing on the bracket with a cable to it) which is called an 'LNB'. A cable then takes the signal to the Digital Satellite Receiver. From the receiver a cable goes to the TV (either aerial socket or SCART), but most receivers have also got Audio Outputs, which can be connected to the Aux inputs of your Hi-Fi.

First, a word of caution. Dish installation can be a difficult and dangerous business. It's easy to wreck the whole system, and possibly wreck yourself! We want to keep all our listeners! If you're not sure that you can do the job, employ a professional satellite installer. Print out this page to show them what you want.

OK, to tune in, the first thing you need is a dish pointing at 28 degrees. If you have an existing 19.2-degrees digital system, and want to add Radio Caroline, then this could be done with a second dish, or it's possible to fit an extender arm that takes two LNB's, which makes your existing dish look in two directions at once.

The next problem is to connect two LNB's to one receiver. Simple manual switches are available, but for convenience, a better solution is a remote-controlled switch (known as a DISEqC switch) which can be mounted near the LNB's, needing only one long cable run. Most receivers will automatically control a DISEqC switch. The DISEqC switch is only slightly more expensive than a manual switch.

Any good independent satellite TV supplier will sell you any accessories you need. As we said, print this page out and show them what you want.

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Satellite News

Radio Caroline is now only available on 11428 Horizontal on the Eurobird (Freesat) satellite at 28 degrees.

Eurobird 28-deg.East (Freesat)

Radio Caroline broadcasts on the Eurobird satellite at 28 degrees East, the same satellite slot that broadcasts Freesat services to the UK. Note that you WILL NOT have to sign up as a subscriber to any service, in order to receive this Radio Caroline broadcast.

Radio Caroline has recently changed frequency to ensure coverage for most of Europe. These are the new details (updated 18th October 2011). (Click Here if you have a Sky system.) You need to manually tune us in on your system's "Other Satellite Services" or equivalent. The exact method depends on the manufacturer, but is broadly similar. Consult your set's instruction manual and use these settings:

The tuning information for Eurobird (Freesat) is :-

  1. Frequency 11428 MHz.
  2. Polarisation Horizontal
  3. Symbol Rate 27500 (or 27.5)
  4. FEC 2/3
Some receivers may also need these parameters (these are subject to change) :-
  1. Audio PID (APID) - 4101
  2. PCR 4DTV - 2377
  3. TID - 2315
  4. Service ID (SID) - 10551
  5. Mode - MPEG2 Mono 64kbps

If you have problems, please see the Troubleshooting section.

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Astra 19.2-deg.East

Unfortunately, Radio Caroline is not currently available on the Astra satellite at 19.2 degrees East, the same satellite slot that broadcasts to most of Central Europe. It is hoped that we will be able to restore this service in the future, but meanwhile we suggest our listeners in Europe should point their dish at 28.5 degrees, or use the Internet feeds.

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Tuning your Satellite Receiver

If you have a Sky system, Click Here, otherwise read on. . .

Tuning your receiver in to Radio Caroline is quite easy. There will be a handbook with the set, and a remote control, and you may need these. We can't give detailed instructions here for all the possible receivers, but with most receivers, the System Setup or Installation menu will have an option for Automatic Programme Search. Once a search is completed, you should find 'Radio Caroline' in the list of radio channels found. Then add Radio Caroline to your list of favourite channels.
If you have two dishes or two LNB's, the System Setup or Installation menu should also have an option for Aerial Selection (sometimes called Antenna Selection). Automatic Programme Search may need to be performed on each Aerial separately.

Radio Caroline is currently (18th October 2011) available on 11428 Horizontal.

If your 'System Setup' allows, you may find it easier to tune in manually. The parameters you need are:-

Eurobird 28-degrees
Frequency 11428 MHz. (or 11.428)
Polarisation Horizontal
Symbol Rate 27500 (or 27.5)
FEC 2/3
Some receivers may also need these parameters (these are subject to change):-
Audio PID (APID) 4101
Service ID (SID) 10551

Enter these details. Now highlight 'find channels', press 'select' and a page of stations should appear, including Radio Caroline. Again, you can move Radio Caroline into your list of favourite channels.

Please Note that the frequency (eg. 11428 MHz, or 11.428 GHz) is approximate, some receivers may find the signal at 11427 or 11429. Don't Panic, it's OK!

If you are still having problems, look at the Troubleshooting section.

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Sky Systems

We have had many reports of listeners having difficulties receiving the new frequency (11.428) with Sky systems, and the situation seems to be deteriorating as time goes on.

The following tuning procedures are given here for reference only. They SHOULD allow a Sky box to receive Radio Caroline, but we cannot promise success.

Sky Digibox Tuning

The setup procedures for Sky+HD boxes are slightly different, so see below.

Sky Digibox Setup
  1. Bring up the Menu screen, usually by pressing TV Guide
  2. Use (right arrow) until you highlight Services
  3. Use (down arrow) to highlight Option 4 - System Setup
  4. Select System Setup
  5. Use (down arrow) highlight Option 4 - Add Channels
  6. Select Add Channels
  7. Use your number buttons to change Frequency to 11428
  8. Use (down arrow) to highlight 'Polarisation'
  9. Use (right arrow) to change to H
  10. Use (down arrow) to highlight 'Find Channels'
  11. Select Find Channels
  12. Screen will now show 'Now Scanning Please Wait'
  13. You will see a list of various channels.
  14. Press the YELLOW BUTTON
  15. This should add a tick to 'Radio Caroline'
  16. Press SELECT to complete storage. It will now say 'Channel Line-Up Complete'
  17. Press SELECT to continue
  18. Press BACKUP three times to return to the TV screen.
Sky+HD Setup
  1. Bring up the Menu screen, usually by pressing TV Guide
  2. Use (right arrow) until you see Options
  3. Select Options
  4. Use (right arrow) until you see Add Channels
  5. Select Add Channels
  6. You will now see 'Frequency' highlighted.
  7. Use your number buttons to enter 11428
  8. Use (down arrow) to highlight 'Polarisation'
  9. Use (right arrow) to change to H
  10. Press the YELLOW BUTTON
  11. Screen will now show 'Now Scanning Please Wait'
  12. You will see a list of various channels.
  13. Press (down arrow) till you highlight 'Radio Caroline'
  14. Press SELECT to complete storage. It will now say 'Channel Line-Up Complete'
  15. Press SELECT to continue
  16. Press BACKUP three times to return to the TV screen.
To listen each week :-
  1. Press TV Guide
  2. Use (right arrow) to highlight Services
  3. Use (down arrow) to highlight Option 7 -Other Channels
  4. Select Other Channels
  5. You may be asked to enter your PIN. This may be the last four digits on your SKY viewing card.
  6. Press (down arrow) to highlight 'Radio Caroline'
  7. Press SELECT to listen
  8. You can add Radio Caroline to your Favourites List if you wish, following your instruction book.

If you have problems, please see the Troubleshooting section.

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Troubleshooting

Some listeners have experienced problems when re-tuning, after the recent change of frequency. Because of the many varieties of receiver that are out there, we cannot give a definitive answer if you have a problem. But here are some of the solutions we have heard about.

  1. Sky Systems.
    We have had many reports of listeners having difficulties receiving the new frequency (11.428) with Sky systems. The situation seems to be deteriorating as time goes on, and symptoms vary. Some people have received a message No Signal Found when the 'Find Channels' step is taken, others report that their Sky box finds 'Radio Caroline', but then when they try to listen (using 'Services' - 'Other Channels'), the box gives a message There Is A Technical Fault. We believe that this is caused by a bug in the internal system software of the Sky box. There is a procedure for updating the system software of your box (see below), but this may not solve the problem in every case.

  2. Error Message There Is A Technical Fault
    You may get this message if you have re-tuned your receiver from an old frequency. This occurs when you selected the obsolete settings for Radio Caroline.
    Please remember, if you have re-tuned your receiver, when you look for Radio Caroline by going to [SERVICES], [OTHER CHANNELS], that you may find two settings, and you have to use the new setting.
    There should be an option at the bottom of the [SERVICES], [OTHER CHANNELS] page to allow you to delete an unwanted setting.

  3. Error Message No Signal Found
    Some listeners (with older receivers) have found that they get this message after they had asked the receiver to [FIND CHANNELS] (Step 6-7 above). The solution was to unplug the receiver from the power socket for a couple of minutes, then re-connect, and start again.

  4. Some brands of receiver (notably the Nokia 9450) will not find a channel with new parameters, if it already has one stored with the same name. So, if the station has changed frequency then you must delete the old settings first, then enter the new settings and ask the receiver to [Find Channels].

  5. Updating Sky+ box system software.
    Please Note:- This procedure should not cause damage, or delete any recordings already stored in your box, but we cannot take responsibility for any problems.
    1. Disconnect your Sky+ box from the mains, either by switching off at the wall or unplugging the mains lead.
    2. Press and Hold In the 'Back Up' button on the front panel. Do not release it.
    3. Re-connect the mains supply. Continue to hold the 'Back Up' button in until the Power Indicator on the front panel turns Green (and other front-panel lights will illuminate). This will take 15-20 seconds. The 'Back Up' button may now be released.
    4. The TV will display a warning not to disconnect the dish or the mains for up to 10 minutes. In our experience this may take up to 20 minutes.

If you have any problems tuning in, then call Dell on 01933-626945 ( (+44)-1933-626945 outside the UK.)

If you find a solution to a problem, please let us know and we will share the knowledge.

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Southern Europe

Radio Caroline is available on FM on the French and Italian Rivieras. The Breeze 88.4 FM reaches from San Remo in Italy to St. Tropez on the Cote d' Azur. Over 100 towns are within the coverage area including San Remo, Monte Carlo, Nice, Antibes, Cannes, St. Raphael, St. Maxim and St. Tropez.

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GOOD LUCK!!